Like all U.S.-based healthcare providers, we are facing unprecedented change at our premier pediatric medical center. Although we have consistently ranked among the top pediatric hospitals in the country, we know there is more we can do to address the challenges and opportunities of the future. That’s why we are intensively focused on transformational improvement.

Our employees are highly engaged in and supportive of our strategic goal to “change the outcome” by helping the children of our community become the healthiest in the nation and accelerating discovery that focuses on improving child health. However, while the strategy to get there is well understood by our executive team, some frontline managers have struggled to effectively find ways to communicate and implement the strategy with their associates.

We asked Advantage Performance Group to help us identify an impactful way to cascade the business case for change throughout the entire organization, to all levels of leadership and across all functions.