Decision traps are so hard-wired into our thinking process that we often fail to recognize them even when we are falling right into them. Are you at risk?
The key to smart decision-making is to increase awareness of when you have too narrowly framed a decision and then proactively seek to widen the frame. Here’s how!
We applaud Starbucks’ decision to devote a full day to racial-bias training, and we encourage all of our clients, colleagues, partners and friends to reflect on these questions.