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Advantage Performance Group • We help organizations develop great people.

Do you know who the ‘hidden users’ of AI are in your company?

Hidden AI users:

  • 78% of AI users bring their own AI tools to work.
  • 46% started using these tools within the last six months.
  • 52% are reluctant to admit they get help from AI for important tasks.

What employees like:

  • 90% report AI helps save time.
  • 85% say AI allows them to focus on their most important work.

Harness intelligence is an Advantage thought leader partner. Contact us to develop a strategic AI plan that empowers your team and safeguards your business.

First in a series

AI tools like ChatGPT can significantly boost productivity, creativity, and efficiency. However, if your organization is relying on restrictive policies or a laissez-faire approach, you’re not just missing the boat—you’re endangering your business.

Leaders need to wake up and get in front of this trend quickly.

A recent Microsoft study reveals that most AI users are bringing their own AI tools to work. This unsanctioned use can jeopardize data security and create inconsistencies in AI adoption across the organization​​. These "hidden users"—employees who adopt AI tools without formal approval—are particularly concerning. 46% of AI users started using these tools within the last six months, and 52% are reluctant to admit they get help from AI for important tasks​​.

There are consequences

Hidden AI use extends far beyond just security. Microsoft reports that 60% of leaders worry their organization lacks a clear plan and vision to implement AI. Without a strategic approach, employees are taking matters into their own hands, creating fragmented AI usage that undermines cohesive innovation​​. This not only hampers efficiency but also skews talent evaluation. Employees who use AI tools covertly may appear more productive or creative, leading to inaccurate assessments of their capabilities and contributions. Good metrics and benchmarks are also hidden or worse, misleading. And the new best practices are invisible.

Without structured guidance, employees might use AI for tasks that don’t align with organizational priorities, wasting resources and efforts. Moreover, this fragmented approach can lead to inconsistent data handling practices, exacerbating security risks and complicating data governance.

This challenge presents a unique opportunity for HR

HR departments have a unique opportunity to take the lead in developing clear AI usage policies and spearhead training programs, ensuring employees are equipped with the necessary skills and mindsets to use AI tools responsibly and effectively. They can help in the creation of safe sandboxes to learn, practice and apply in a way that follows important and appropriate guidelines and governance. They can be the sponsor and champion of guided experimentation.

How Hi Can Help

We understand these challenges and offer solutions via our partnership with Harness Intelligence (Hi) to mitigate the risks of hidden AI use. They focus on creating a structured, secure, and strategic approach to AI adoption and sponsored experimentation. We can help organizations develop clear AI usage policies. We offer extensive training programs to ensure responsible AI use, and provide platforms for safe AI experimentation.

Organizations cannot afford to ignore the hidden costs and dangers of unsanctioned AI use. Waiting for problems to arise or hoping restrictive policies will suffice is a recipe for disaster. By partnering with Hi, organizations can proactively navigate the complexities of AI adoption, ensuring a secure, efficient, and innovative workplace. Learners will leave their training with the right skill set, mind set and targeted action plans to stimulate experimentation.

Don't let hidden AI users undermine your organization's potential. Contact us or talk to your Advantage partner  today to develop a strategic AI plan that empowers your team and safeguards your business.

Richard Hodge
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